Remote Operational Administration (ROA)
Tobias International’s Remote Operational Administration is a Managed Service that provides continuous operational support for your SolarWinds. We perform the day-to-day activities required to maintain the performance and integrity of your monitoring solution. When you partner with us, we become an extension of your in-house IT team.
What is ROA Managed Services?
- Continuous operational support
- Manages and maintains your SolarWinds environment
- Improves efficiency and effectiveness of your SolarWinds
- Centralizes management
- Emergency response for catastrophic SolarWinds issues
- Supported products include:
- SolarWinds Orion Platform and Modules
- SolarWinds Orion Hybrid Cloud Observability (HCO)
- SolarWinds Observability SaaS Platform (SWO)
- SolarWinds Web Help Desk
- SolarWinds Service Desk
Benefits of ROA Managed Services
- Actionable alerts
- Best practice implementation of SolarWinds functionality
- Greater capitalization of SolarWinds functionality
- Anticipation of server resource issues
- Smoother software upgrades
- Quicker escalation and resolution of SolarWinds issues
About Tobias International
- Enhanced 2K+ SolarWinds environments
- Designed and managed some of the largest and most complex deployments
- Primary Engineer learns your IT environment and works as a member of your IT Team. A Backup Engineer is always on deck as well
- You don’t just get a single engineer; you get the collective knowledge of the entire organization.
Our US-based engineers are available M-F 9×5, with optional 24/7 on-call service.