Streamline your operations with Web Help Desk
SolarWinds® Web Help Desk® is a web-based help desk ticketing and IT asset management software is affordable and easy to use.
Web Help Desk at a Glance
- Designed to simplify and streamline IT help desk processes from service request creation to resolution
- Automates ticketing management with rule-based routing and escalation, real-time tracking,and alerts
- Automated IT asset management for tracking and managing the lifecycle of hardware and software assets
- Offers built-in knowledge base for self-resolution of issues, and automation of change management
- Affordable pricing for IT technician logins—no additional cost for end user logins or managed IT assets